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Operations & Projects Coordinator

Job Locations US-CA-Irvine
ID
2026-3518
Role Required to be In-Office
No
Travel Required
Less than 25%
Telecommute
Yes
Shift/Availability
M-F 8:00-5:00
Min
USD $17.00/Hr.
Max
USD $32.00/Hr.

Overview

Are you ready to take your career to the next level?  ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage and/or title industry to join our team as an Operations & Projects Coorinator. The ideal candidate will be very detail oriented, enjoy working with clients, and driven to meet tight deadlines and SLAs. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

 

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

Responsibilities

DETAILED JOB DUTIES

 

• Assist with specific Operations processes & Projects under the Agency Sale Team departments.
• Assist with New Orders, Publication, Typesetting, Cancellations, & Sales duties as assigned.
• Assist the business unit managers with various projects, both short and long term, which includes managing and tracking.
• Maintain open communication with all levels of staff relative to the project at hand.
• Be a contact for client issue escalation from time to time, as needed.
• Effectively provides regular reporting verbal and or written to manager, communicating status of projects, turn times and challenges.
• Address inquiries and feedback from internal staff and clients, as needed, professionally and in a timely manner.
• Process and track orders
• Validate documentation
• Manage work queues and SLAs
• Coordinate projects
• Resolve operational issues
• Perform all other duties as assigned

Qualifications

MINIMUM QUALIFICATIONS

 

• Bachelor’s degree.
• 5+ years’ experience in default services or related title or mortgage services.
• Practical work experience with internet research, troubleshooting, multi-tasking.
• Working knowledge of real estate foreclosures, legal publications, postings and auctions.
• Proven verbal and written skills.
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products and Visio

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WHO WE ARE

About us …

ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.

ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer. The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

ServiceLink is committed to ensuring that our online application process supports our commitment to equal employment opportunity for all U.S. job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, and need to request a reasonable accommodation, please send an email to workwithus@svclnk.com with “Accommodation Request” in the subject line. Accommodation Requests are evaluated on a case-by-case basis.

ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.

Salary range information is available upon request for applicants residing in cities, counties or states requiring such disclosure.