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Regional Network Director, Field Services

Job Locations US
ID
2026-3294
Role Required to be In-Office
No
Travel Required
Less than 25%
Telecommute
Yes
Shift/Availability
M-F 8:30-5:00
Min
USD $70,000.00/Yr.
Max
USD $90,000.00/Yr.

Overview

 

Are you ready to take your career to the next level?  ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in vendor relationships to join our team. The ideal candidate will have experience in a leadership role, with experience working with vendors, and developing vendor scorecards.  If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

 

A DAY IN THE LIFE

 


In this role, you will…

 

·        Be responsible for escalated issues within the network in a defined territory

·        Be responsible for performance management to defined standards usiting analytics and scorecards

 

WHO YOU ARE

 


You possess …

 

·        Two years’ management experience demonstrating skills in strategy development, negotiation, performance, and vendor relationship management

·        Proven experience in contract negotiation, conflict resolution, strategy development, and project management

·        Ability to travel

 

Responsibilities

·        Point of Escalation for Vendors and Internal Operation teams

·        Escalated Asset Oversight

·        FHA Post Sale Escalations

·        Hazard Claim and Major Repair Oversight

·        Chargeback and dispute 2nd point of contact

·        Infliated Bid/Cut Bid monitoring

Qualifications

·        Strong written and verbal communication skills

·        2 years management experience developing teams and monitoring progress.

·        Analytical/problem solving skills

·        Proficient with Microsoft Office tools

·        Two years’ work experience demonstrating skills in strategy development, negotiation, performance and vendor relationship management.

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WHO WE ARE

About us …

ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.

ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer. The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

ServiceLink is committed to ensuring that our online application process supports our commitment to equal employment opportunity for all U.S. job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, and need to request a reasonable accommodation, please send an email to workwithus@svclnk.com with “Accommodation Request” in the subject line. Accommodation Requests are evaluated on a case-by-case basis.

ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.

Salary range information is available upon request for applicants residing in cities, counties or states requiring such disclosure.