Vendor Administration Manager

The Vendor Administration Manager will provide coordination of Vendor on-boarding, updating and maintaining of Vendor profiles, in addition to processing special projects. Vendors consist of independent contract Real Estate agents, brokers, appraisers, notaries, title agents and abstractors. The Manager will also process, respond to and satisfy vendor compliance issues in a timely, consistent manner while ensuring accurate reporting.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

·          Maintain internal compliance with regulatory guidelines

·          Own the Client Exclusion Lists, including managing and auditing the process to ensure that client excluded providers are accurately matched and recorded in the system

·          Analyze, interpret and evaluate the background checks for contract vendors, including independent assessment of reports for compliance with established policies and procedures

·          Oversee the performance of the Vendor Administration team, including monitoring, training and reporting

WHO YOU ARE

You possess …

·          High School diploma required; College degree preferred

·          3+ years’ prior industry experience preferred, along with prior management experience

·          Experience handling projects and risk assessment activities

·          Excellent customer services, communication and writing skills

·          Strong organizational and planning skills

·          Concentrated attention to detail

·          Advanced knowledge of Microsoft Excel

·          Dedication to employee training and mentoring

·          Maintain internal compliance with regulatory guidelines

·          Own the Client Exclusion Lists, including managing and auditing the process to ensure that client excluded providers are accurately matched and recorded in the system

·          Analyze, interpret and evaluate the background checks for contract vendors, including independent assessment of reports for compliance with established policies and procedures

·          Act as a working manager- not only overseeing the work of team members, but also contributing to overall productivity

·          Oversee the performance of the Vendor Administration team, including monitoring, training and reporting

·          Assist with reviewing existing business department policies and procedures to evaluate effectiveness and compliance

·          Make recommendations for operational development and improvement, as well as training opportunities

·          Maintain strong and productive working relationships with key stakeholders, regulatory agencies, ServiceLink’s Legal dept., and external clients

·          Ensure that proper escalation paths are followed regarding all ServiceLink and client policies and procedures

·          Perform all other duties as assigned

·          High School diploma required; College degree preferred

·          3+ years’ prior industry experience, along with prior management experience

·          Experience handling projects and risk assessment activities

·          Excellent customer services, communication and writing skills

·          Strong organizational and planning skills

·          Concentrated attention to detail

·          Advanced knowledge of Microsoft Excel

·          Comfort with office procedures, processes and technology

·          Ability to read and create operational reports and workflows