If you are enthusiastic about launching a new career where your positivity and strong work ethic will be highly regarded as valuable assets to the organization, ServiceLink, the unrivaled leader in the mortgage industry, has an exciting opportunity available for an individual with drive and commitment. We are in search of a candidate with advanced multi-tasking and organizational skills to manage an important set of responsibilities. If you are confident in your ability to maintain our high standard of excellence and promote our Serve First culture, we encourage you to apply for the position of Disbursement Coordinator. This is an exciting time to join and grow with ServiceLink, where our demand for exceptional performance is rewarded with unique and unlimited advancement potential.
**This is an in-office role, located at ServiceLink's Texas office. Candidates must be located within reasonable commuting distance of Plano, TX and Irving, TX and must be willing and able to commute to either location on a daily basis, as needed. The long-term primary location for this role is expected to be in Plano, TX, but candidates must also be willing and able to commute to the Irving, TX office for as long as necessary.
A DAY IN THE LIFE
In this role, you will…
· Be responsible for all aspects of the disbursement process
· Work closely with the Closing team
· Prepare and release funds to all involved parties
WHO YOU ARE
You possess …
· Practical work experience within real estate industry and/or a vendor management service company
· Excellent customer service and communication skills
· The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients
· A penchant for excellence. You will use your strong attention to detail to maintain our quality standards
· Responsible for all areas related to disbursements.
· Knowledge of Client Online banking systems.
· Complete bulk transfer report daily and transfer funds accordingly.
· Periodically check banking systems for incoming wires and assign monies in closing system.
· Initiate/approve/release outgoing wires.
· Prepare check deposit in closing system and banking systems.
· Monitor multiple dashboards in closing system.
· Effectively communicate with Closing Teams when file is out of balance or something is needed to disburse file.
· Research returned and deposit checks from previously funded files.
· Run reports periodically to update the closing team on outstanding disbursements.
· Meet production goals and quality requirements as set by management.
· Adhere to company policies and procedures.
· Perform all other duties as assigned.
· High School diploma or equivalent preferred.
· Practical work experience within real estate industry.
· Attention to detail.
· Proven customer service skills.
· Must be able to use and have advanced computer skills and be proficient in the Microsoft software products.
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