Employee Engagement Intern

Join and support our Employee Engagement team for a 10-week internship, beginning June 2 – early August. Our internship experience provides a dynamic opportunity to make an impact, pursue a variety of professional development opportunities, explore key learnings, network with leaders and peers, and collaborate cross-functionally with other areas of the organization.

**It is anticipated that the internship program this year will be primarily Remote/Work from Home. However, we hope to be able to have some opportunities for in-office and in-person activities as well.  As such, candidates within commuting distance of ServiceLink's corporate headquarters in Moon Twp., PA may be given preference.

A DAY IN THE LIFE

In this role, you will…

The ideal candidate has a passion for working with others to help bring our employee experience to life and assist in advancing companywide initiatives that foster a positive and inclusive culture.  Reporting directly to the Employee Experience & Inclusion Director, this role will focus on supporting core programs, events, and play an important role in conducting research on employee experience best practices.

WHO YOU ARE

You possess …

• Currently pursuing a Bachelor’s or Graduate degree in Human Resources, Psychology, Communications, Business, or other related degree
• Demonstrates a strong focus or contributions within an academic, campus, community, or related setting/pursuit.
• Considerations or applicable experience may include prior internship or work-study roles, GPA of 3.0 or above, community volunteer, board or committee membership, extra-curricular achievements, or other experience in culture or engagement-related projects.

• Gain a solid understanding of Employee Engagement activities, programs and systems to support core projects, processes, and strategic goals.
• Independently gather information, research best practices to support recommendations and a gap analysis/assessment aligned with companywide employee engagement strategy; Support the development of innovative approaches to grow visibility and attendance for Employee Engagement activities and events
• Support event planning projects and logistics for upcoming Employee Engagement activities (in the office and virtually, as needed); Assist in planning employee experience strategies, activities, events, and inclusion-related objectives
• Communicate effectively and provide project updates such as preparing research outcomes, recommendations, presentations or proposals
• Engage in problem solving discussions with the team and contribute new ideas, innovations, or perspective
• Manage to deadlines; ensure documents are produced on time
• Collaborate with other departments or with subject matter experts as needed
• Engage with employees and exercise strong communication, emotional intelligence, and team work
• Communicate daily with our team, stakeholders, and peers using Microsoft Teams features including video meetings
• All other duties as assigned

• Undergraduate Junior, Senior or Graduate Student; Currently pursuing a degree in Human Resources, Psychology, Communications, Business, or other related degree
• Demonstrates a strong focus or contributions within an academic, campus, community, or related setting/pursuit.
• Considerations or applicable experience may include prior internship or work-study roles, GPA of 3.0 or above, community volunteer, board or committee membership, extra-curricular achievements, or other experience in culture or engagement-related projects.
• Proficient in Microsoft Outlook, Excel, PowerPoint; Some experience with SharePoint is a plus
• Prioritize and manage multiple and competing projects to meet deadlines; Demonstrates ownership and accountability to drive and support outcomes
• Eager to learn, demonstrates curiosity, and comfortable asking questions to explore new ideas and gain a deeper understanding.
• Clear and concise verbal, phone and video communication skills; Strong listening and writing ability
• High level of detail, accuracy; multi-tasking and organizational skills; Problem solving, analytical, professional and interpersonal skills
• Ability to work collaboratively with diverse members of the organization at all levels from team member to senior management
• Ability to maintain the strictest level of confidentiality with sensitive information
• Ability to work in a fast-paced work environment and exercise patience in problem-solving/troubleshooting
• Ability to work independently and efficiently from home with remote supervision from direct management.
• Ability and willingness to travel to local office if necessary