Abstract Vendor Operations Coordinator

Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as an Abstract Vendor Management Coordinator. The ideal candidate will enjoy working with clients, both internal and external staff and other associated outside agencies to facilitate all title issues in an efficient and timely manner. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

A DAY IN THE LIFE

In this role, you will…

·          Be responsible for the coordination of all ServiceLink title products

·          Review work In Progress Reports to ensure completion

·          Interact with ServiceLink’s vendor panel to ensure that fees, turntimes, and service quality are within established SLAs

·          Process orders in accordance with ServiceLink and client requirements

·          Work with vendors, as well as staff and other associated outside agencies

WHO YOU ARE

You possess …

·          Practical work experience within real estate industry

·          Proven Customer Service Skills

·          Good communication skills both verbal and written

·          Ability to multitask

·          Good organizational skills

·          Proficiency with personal computers

·          Review Work In Progress reports to ensure completion.

·          Address inquiries from vendors, clients, agents and internal staff professionally and in a timely manner.

·          Process orders in accordance with ServiceLink and client requirements.

·          Product knowledge inclusive of, but not limited to: Full Title Search, Institutional Lender Search, Institutional Lender

·          Search with easements and restrictions, Property Report Search, Deed Copy Search, Updates, Mortgage Recordings with or without a bring down.

·          Review vendor performance reports.

·          Efficiency with internal software programs.

·          Maintain open communication with team members and team leader.

·          Develop relationships with our vendors and co-workers

·          All other duties as assigned

·          High School diploma or equivalent.

·          Practical work experience within real estate industry.

·          Proven customer service skills.

·          Proficiency with personal computers.